Publishing

Archway supports publishers and state entities with warehousing and distribution of literature, magazines, reference materials and books to schools, libraries, distributors, retailers and consumers. We also work with state agencies, publishers and schools to provide students with the tools they need for accessing online materials. Backed up by order processing, expert kitting, scalable fulfillment and call center support, our publishing fulfillment solution puts the control back in your hands to increase accuracy and reduce waste.

From order receipt, to processing, tracking, and reverse order processing, our publishing processes are built to streamline fulfillment. We track inventory with radio frequency scanners that scan items into location, and out of location when they are picked, packed and shipped. This information appends to shipment tracking information for a complete cycle of order tracking—allowing you complete visibility of your inventory at any time in the cycle. Our reporting software provides you with electronic access to a variety of reports, or you can filter and sort the data for ad hoc reporting.

To effectively deliver a variety of publishing products and marketing materials to schools, libraries, distributors, retailers and consumers, we consolidate and ship based on your business rules. We are experienced in providing complete instructional material fulfillment, blanket sample kits and official state adoption kits that are 100% accurate. Our packaging engineer develops the best way to protect and ship your materials. We also provide print-on-demand services to further package and customize materials for the end user.

Seasonal demands create peaks in order volume, especially for publishers. Archway meets this demand with the systems, processes and workforce that scale up or down to meet your businesses current requirements.

Trained to maintain a positive extension of your brand, Archway’s customer service representatives can help answer your end users’ questions, and provide tracking and shipment information. Our customer contact center offers bilingual support in both English and Spanish, and representatives are available through phone and e-mail.