Meet Our Leadership Team

Kerry James, Chief Executive Officer

“Success is not final; failure is not fatal: It is the courage to continue that counts.” – Winston S. Churchill]

Kerry James is the Chief Executive Officer of Archway and has over 20 years of experience leading business-to-business and supply chain organizations. Kerry is responsible for setting strategic direction, ensuring client satisfaction and increasing profitable growth.

“What drives me is a commitment to build something unique and lasting in the industry for the benefit of our clients, business partners, employees and owners. How often do you really have that chance? At Archway, we do.”

Kerry began his career at Archway in 2006, serving as Director of Sourcing and Procurement where he established a centralized, professional procurement organization. In 2009, Kerry was promoted to Vice President of Supply Chain and led the expansion of Archway’s Business Process Outsourcing (BPO) services.

Transitioning to a client-facing role in 2014 as Senior Vice President of Client Advisory Services, Kerry led the creation of highly successful new market strategies, which have produced strong topline results. In 2016, Kerry expanded his role to Senior Vice President and General Manager, managing Archway’s Northern US and Canadian Divisions. He became Archway’s CEO in December, 2017. Prior to joining Archway, Kerry worked in various roles at Caremark, Accor North America and Hitachi.

Kerry holds a Bachelor of Arts in Finance from Portsmouth University, a Bachelor of Arts in Economics from Southern Denmark University, and is a Certified Purchasing Manager with the ISM organization.

Kerry’s hobbies include travel and cars: “Travel consists of dragging my family around the world and watching them fall in love with different places and cultures. I also love building and racing both classic and race cars — nothing is more relaxing to me than putting my hands and mind to work on a car.”

Cindy Sattler, Chief Financial Officer

“Opportunities don’t happen. You create them.” – Chris Grosser

Cindy Sattler is the Chief Financial Officer (CFO) of Archway and has more than 20 years of financial leadership experience in various industries including manufacturing, retail services and real estate. Cindy is responsible for the financial strategy of Archway and oversees accounting, business support, financial planning and analysis, treasury and tax. She brings a wealth of experience leading high-growth organizations and extensive expertise in mergers and acquisitions to our company.

“At Archway, I’m passionate about working cross-functionally to create and drive value for our stakeholders and employees through a client-first focus.”

Prior to joining Archway, Cindy was the CFO and General Manager at Lawrence Merchandising, and Chief Administrative Officer at HomeServices of America, Inc., a Berkshire Hathaway subsidiary. She has also held leadership positions at Polaris Industries, Alliant Techsystems and Honeywell. Cindy is a CPA and holds a Bachelor’s Degree in Accounting from the University of North Dakota and an MBA from the University of Minnesota’s CEMBA program.

When she’s not at work, Cindy enjoys boating, reading, mentoring, coaching and volunteering.

John Farrell, Chief Revenue Officer

“Good news is no news; no news is bad news; bad news is good news.” – Jim Morgan

John Farrell is the Chief Revenue Officer (CRO) at Archway and is responsible for ensuring our customers have an outstanding experience when they do business with us. In his role, John leads the teams who work directly with our customers to support, improve and develop the solutions and services Archway provides. His teams include sales, marketing, account management and business operations.

“I love working with the people at Archway. They’re high energy professionals with phenomenal communication skills and in-depth knowledge across diverse industries. Motivated to see clients succeed, they know how to put themselves in the customer’s shoes and deliver on what they promise.”

John has over 20 years steering high performing, high-growth teams in a variety of industries including semiconductor, solar, technology licensing and electrical distribution. Prior to joining Archway, John held leadership roles in Sales and Marketing and General Management at Werner Electric, Tessera Technologies, Despatch Industries and Applied Materials.

John holds a Bachelor’s Degree in Electrical Engineering from the University of Dublin, Trinity College.

Originally from Ireland, John now lives in Minnesota with his wife and their three children. In his spare time he supports the San Francisco Giants, Liverpool Football Club and is a golfer of limited talent.

Dennis Odishoo, Chief Operating Officer

“We may encounter many defeats but we must not be defeated.” – Maya Angelou

Dennis Odishoo is the Chief Operating Officer (COO) of Archway Marketing Services. He has over 20 years of experience leading organizations in dynamic environments across several industries including telecommunications, manufacturing and professional services. He has an extensive supply chain and financial background with proven success in transformational leadership. Dennis is responsible for establishing a supply chain strategy to differentiate Archway from the competition and drive impeccable customer satisfaction.

“What I love most about my role at Archway is the opportunity to use my expertise to solve problems for our customers. To accomplish this, I build solutions by seeing customer challenges through their lens. ”

Dennis recently served as Vice President of Operations for Brightstar North American Operations, a multi-billion division. In this role, he led the on- boarding of a multi-billion dollar telecommunications customer while achieving industry best-in-class customer delivery metrics. He also led major automation and systems implementations while transforming the culture to a customer service emphasis.

Dennis received his Bachelor of Liberal Arts in Accounting from Illinois Wesleyan University. Being active and spending time with his family is a priority. In his free time, Dennis bikes and hikes with his wife and children, coaches his son’s soccer and baseball teams, and attends his daughter’s gymnastics meets.

Kay Ark, Senior Vice President, Human Resources

“Perfection is not attainable, but if we chase perfection we can catch excellence.” – Vince Lombardi

Kay Ark is Senior Vice President of Human Resources (SVP) at Archway. She plays a major role in the company’s overall performance by leading organizational strategy, promoting operational effectiveness and elevating team performance through innovative strategies. Kay drives Archway’s growth through her leadership, attracting and developing outstanding talent while building a culture of engagement, agility and innovation.

“I’m passionate about talent –  finding it, empowering it, engaging it, developing it, and leveraging technology to be more efficient and accurate in searching for exceptional individuals.”

Kay has more than 20 years of experience in human resources. Her expertise includes leading organizational change, shifting corporate culture and introducing new technologies, processes and systems to employees. Kay consistently delivers on commitments and is the quintessential “people person”  with sound values and operating principles.

Since joining the company in 2010, Kay has held positions of increased responsibility spanning various aspects of human resources. Most recently, Kay served as Vice President of Human Resources where she partnered with multiple functional areas to assess, organize, and develop the company’s talent, which ultimately has driven growth.

Prior to joining Archway, Kay held various positions at Hitachi Construction Truck Manufacturing and Kelly Services.

Kay earned a Bachelor of Arts in Psychology from McMaster University and a Master of Business Administration in Finance from York University. When she’s not working, Kay enjoys reading and traveling.

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