Returns and Reverse Logistics:
Simplify Success
Sometimes the supply chain moves in reverse. Don’t let merchandise recalls, returns and warranty programs consume your time and resources. As experts in returns and reverse logistics, we have the infrastructure and efficiencies in place to manage and implement every aspect of the process. Promptly responding to your after-sale customer or client needs, we manage everything from paperwork and billing to shipping. We do it with speed and accuracy, elevating customer experience and your brand.
Industry Solutions

We move returned products forward. Fast.
Built on well-proven, cost-effective efficiencies, we meticulously handle return product disposition, recalls, return materials automation (RMA), exchanges, returns and more.












Returns and Reverse Logistics Overview
Returns and reverse logistics are an integral component of the fulfillment and distribution cycle. When inventory is returned, we manage and track every item, routing items accurately for resolution and serving customers with integrity and speed.
- Warranty support
- Returns management
- Reverse logistics
- Product recall management
Related Service Solutions
When your supply chain moves backward, move forward with expediency. We’ve got you covered for warranty support, returns management, reverse logistics and product recall. Read about our related services and solutions to learn how we can help you succeed.


Order Management and Ecommerce
Our cloud-based B2B and B2C platforms solve your order management needs in one place for online, direct, retail, distribution and customer service channels.
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Storage
We have 3.5 million square feet of space across the US and Canada with an unmatched range of storage capabilities, including temperature & humidity control.
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Transportation
Benefit from efficiencies in bulk product consolidation, inbound/cross dock services, direct-to-consumer shipments, damage reduction & exception management.
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Fulfillment
From demand planning and order processing to print production and warehousing solutions, we optimize every element of your supply chain to drive results.
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