Leadership
Meet the Minds Behind Archway's Success
At Archway, brand building and business growth aren't
just our passion; they're your success.
Your Partner in Growth: Our Leadership Team
Transform Aspirations into
Achievements with Archway.
Our dedicated team of expert Merchants, Technologists, and Operations leaders drive innovation and excellence, ensuring our clients achieve their goals
Manish Kapoor
Mehlam Bhiwandiwala
Diana Robson
Kay Ark
Tera Glenn
MANISH KAPOOR
CHIEF EXECUTIVE OFFICER
"The best way to predict the future is to create it." – Peter Drucker
Manish Kapoor is the visionary and dynamic leader at the helm of Archway, serving as the Chief Executive Officer (CEO). With a storied career spanning 25 years of senior leadership roles at prominent organizations including Amazon and FedEx, Manish has consistently demonstrated his ability to lead industry transformations.
At Amazon, Manish was the first individual to be hired for the newly formed "Amazon Logistics – AMZL" group, tasked with the monumental mission of building Amazon's in-house logistics capabilities. His leadership extended worldwide, overseeing last-mile efforts, and notably, the successful launch of Amazon Fresh and Sunday Delivery in the United States.
Manish's impressive career trajectory includes pioneering initiatives such as the establishment of the first centralized command and control center for Last Mile at FedEx, introducing automated route optimization even before smartphones became mainstream.
The early years of Manish's career were marked by his disruptive influence in the printing industry. He collaborated with Xerox R&D to develop cutting-edge commercial digital printing technology, capable of printing checks with magnetic toner. His journey also involved launching the first digital pre-press operation in India before relocating to the United States. Recognized for his invaluable contributions, Manish received the prestigious Global Xplorer award from the Printing Industry.
Further, Manish has held significant leadership roles as President and Chief Operating Officer at Cheetah Software Systems and Video Equipment Rentals.
Manish is also the founder of Advatix and XPDEL, where he has leveraged his extensive expertise to lead industry transformations and provide hands-on, strategic support to countless businesses in the eCommerce and logistics sectors. These companies reflect his commitment to creating a future defined by innovation, efficiency, and excellence.
For Manish Kapoor, starting and leading these ventures is more than a business endeavor; it's a continuation of his entrepreneurial legacy and a testament to his dedication to shaping a brighter future for the industries he serves.
Mehlam Bhiwandiwala
Global Chief Financial Officer
Mehlam Bhiwandiwala, Global Chief Financial Officer
With 23 years of experience in Corporate Finance and Accounting, Mehlam has demonstrated a remarkable ability to lead financial strategies and drive successful outcomes. He brings a wealth of experience in Private and Public company leadership with a robust background in overseeing Finance Operations, supporting go-to-market efforts, and creating value across diverse industries.
Mehlam has joined us from Civitas Learning, a SaaS & Services Portfolio Company where, as CFO, he led Finance & Accounting and Investor Relations and helped drive growth by implementing innovative financial strategies and completed a debt refinance in the current capital environment (think “Mission Freedom”). Mehlam also stands out with his ability to translate strategic vision into day-to-day operations, drive investor confidence through meticulous attention to detail, and an ability to navigate complex financial landscapes, all of which are critical as we continue to grow our business with economic strength.
Mehlam's experience includes working as Divisional CFO at e2open, a B2B Logistics SaaS company that successfully completed an IPO in 2021. Prior to that, he led the successful acquisition of Twyla (a Google Ventures Portfolio Company) as VP of Finance. His notable earlier experiences include working at Dell in Global Operations where he had P&L responsibility for globalizing manufacturing as well as leading go-to-market pricing for Dell Deployment Services, and KPMG where he was part of the team that carved out and listed 2 Publicly traded companies.
Mehlam's strengths are deep industry knowledge, and strategic acumen coupled with a hands-on approach to problem-solving.
Tera Glenn
Vice President ,
Corporate Transformation
“When we strive to become better than we are, everything around us becomes better, too.” – Paulo Coelho
Tera Glenn is Archway’s Vice President of Corporate Transformation. Her responsibilities at Archway are focused on business transformation, encompassing key initiatives that include the Enterprise Program Management Office and Initiative Gating Governance. She’s looking forward to reimagining and refreshing value-adding processes that will be established to last.
A high-impact enterprise Project Management Office (PMO) executive with over 14 years of experience in four different countries, Tera’s experience includes general management, program office leadership, account management, business operations and transformation. She has demonstrated repeated success aligning leaders to a strategic vision and establishing accountability for standardized processes, reporting and governance across an enterprise.
“What I’m most passionate about in my role is promoting and contributing to Archway’s success and strong culture.”
Prior to Tera’s current position, she was Vice President, Head of Program Office, for Global Supply Chain and Operations at Brightstar Telecommunications ― a global leader in adding value to the lifecycle of mobile devices. In addition to leadership positions at Brightstar for over eight years, Tera also served as Product Development Director and General Manager for Innonix Technologies, a Hong Kong biotechnology company that develops products to meet unmet healthcare needs.
A graduate of Western University in London, Ontario, Tera earned Bachelor of Science degrees in Chemistry and Environmental Science. When she’s not working, Tera enjoys family time, outrigger canoeing and volunteers for the American Red Cross.
Kay Ark
Senior Vice President,
Human Resources
“Perfection is not attainable, but if we chase perfection we can catch excellence.” – Vince Lombardi
Kay Ark is Senior Vice President of Human Resources (SVP) at Archway. She plays a major role in the company’s overall performance by leading organizational strategy, promoting operational effectiveness and elevating team performance through innovative strategies. Kay drives Archway’s growth through her leadership, attracting and developing outstanding talent while building a culture of engagement, agility and innovation.
“I’m passionate about talent – finding it, empowering it, engaging it, developing it, and leveraging technology to be more efficient and accurate in searching for exceptional individuals.”
Kay has more than 20 years of experience in human resources. Her expertise includes leading organizational change, shifting corporate culture and introducing new technologies, processes and systems to employees. Kay consistently delivers on commitments and is the quintessential “people person” with sound values and operating principles.
Since joining the company in 2010, Kay has held positions of increased responsibility spanning various aspects of human resources. Most recently, Kay served as Vice President of Human Resources where she partnered with multiple functional areas to assess, organize, and develop the company’s talent, which ultimately has driven growth.
Prior to joining Archway, Kay held various positions at Hitachi Construction Truck Manufacturing and Kelly Services.
Kay earned a Bachelor of Arts in Psychology from McMaster University and a Master of Business Administration in Finance from York University. When she’s not working, Kay enjoys reading and traveling.
Adam Dyer
Chief Commercial Officer
Adam Dyer is the Chief Commercial Officer of Archway. He is responsible for all client facing activities and developing and implementing strategic growth plans.
Prior to Archway, Adam was the COO and managing partner of Insight Branding, an industry leading marketing execution company. He led Insight Branding through a period of significant growth which culminated in the acquisition of Insight Branding by Archway.
Adam received his undergraduate degree from the University of North Carolina at Chapel Hill and his Masters (MBA) from Wake Forest University.
Outside of work, Adam enjoys spending with his wife and 5 kids, playing golf, skiing, coaching baseball, watching the Tarheels and Cincinnati Reds.
Diana Robson
Managing Director, Canada
Diana Robson is Managing Director, Canada and a member of the Archway Executive Leadership Team. Diana leads and manages operations for Archway’s Corporate Services – United States line of business, as well as Archway’s Corporate Services – Canada line of business.
An accomplished leader, Diana leverages her 16 years of Archway experience in client service, sales, and operations to deliver complex retail execution, field sales support and product supply chain solutions for some of North America’s most well-known brands across the seven Archway sites she leads.
Diana provides expertise in the areas of client services, sales and operations across multiple industry verticals. She has built custom supply chain solutions supporting some of the country’s biggest enterprises, including one of Canada’s largest telecommunications companies, where she delivered support across wireless and wireline fulfillment, wireless/wireline infrastructure distribution and reverse logistics.
“I’m passionate about creating collaborative teams who come together to solve complex problems. By thoroughly understanding the unique needs of our clients, employing continuous improvement processes and executing high-efficiency solutions, we help realize our client goals at higher levels of satisfaction and ease than any of our competitors.”
Diana received her Bachelor of Business Management (BBM) degree from Bangalore University, India. A self-described “foodie,” Diana loves to read, enjoys traveling, and likes spending time with friends, family and her three dogs – two Great Danes and a Maltese.